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CL-Server Analyst - Intermediate (IT Security Administration)

Location: Remote, Canada
Department: Service Alberta

Division: Office of the Corporate Chief Information Officer

Branch Name: Client Services Management

Section: Service Request Enablement & Fulfillment

Work Location: Remote

Estimated Workdays:

Estimated Start Date: -Oct-

Estimated End Date: -Mar-

Estimated Hours Per Day: .

Project Overview:

Reporting to the Security Administration Team Lead within the Infrastructure and Service Management Technology Support and Operations, this contracted resource shall be responsible for day-to-day operations within the GOA centralized Windows Active Directory (ADS). This includes object creation and maintenance, maintenance of user access to network resources, file permissions and security, reporting, development and modifying of administrative guidelines and processes, etc. The Security Administration Team is responsible for the administration of M email resources such as mailboxes, distribution groups, and related services. The resource may also be responsible to provide technical support and solutions for ministries' data and resources on the GOA Domain. This includes providing training, support and overseeing other Security Administration Team members' activities, participation in ministry and internal projects, attend project meetings and work with the GOA and external ministry technical teams. Delegation of administrative authority to ministries is done by this team. The Security Administration Team defines the guidelines used by the various organization unit administrators in each Ministry. The latter can grant access to users within their ministries, and must ensure new or unusual requirements are reviewed by the Security Administration Team Lead. Excellent communication skills (both verbal and written), and a proven ability to function on an individual basis and in a team/group environment are required. NOTE: Some evening and weekend work may be required.



Description of Services:

Responsible for proactively maintain and improve the server core infrastructure functionality and to work within existing procedures and guidelines to meet client business requirements. • perform problem diagnosis, troubleshooting and resolution. • perform hardware and OS installations, migrations and/or upgrades. • plan for software and hardware upgrades and/or migrations. • develop and maintain documentation. • maintain operating systems and associated infrastructure software. • develop system related procedures. • provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.

Required Skills :

Description of Skill Min Years of Experience
M1 - Proposed resource must be submitted at an hourly rate of $xx.xx per hour or less for all possible terms. Note that proposed rates which are lower than this maximum rate will receive a higher score in evaluation. *Select 'Verified' for YES, 'Not Verified' for NO.0.0
M2 - The proposed resource must meet or exceed one of the following: • University graduation in computer science or a related discipline and 2-yr User Account Administration (UAA) experience; OR • 2-yr diploma in computer science or a related discipline and 4-yr UAA experience; OR • 1-yr certificate in computer science or a related discipline and 5-yr UAA experience; OR • 6-yr UAA experience2.0
M3 - Experience using Windows 2016 Active Directory to manage all objects for a large-scale environment (over 5000 users).3.0
M4 - Experience creating local and global security groups and applying permissions to access files, folders and resources on Windows 2012 servers.3.0
M5 - Experience using Microsoft Exchange Administrator and/or administering objects in 0365 to manage email accounts, shared mailboxes, distribution lists, and public folders.3.0
M6 - Experience with a problem tracking software and process workflow such as, BMC Remedy AR System, Service Now3.0
M7 - Previous experience in a role which required a strong understanding of New Technology File System Permissions and best practices. (Roles must be included on the resume, and this knowledge must be demonstrated at interview).3.0
M8 - Ability to work evenings and/or weekends as required. *Select “Verified” for YES, “Not Verified” for NO.0.0
M9 - Resource must reside in Alberta, due to data security issues (data cannot be stored or accessed outside of the province). *Select “Verified” for YES, “Not Verified” for NO.0.0

Optional Skills :

Description of Skill Min Years of Experience
D1 - Experience with 3rd party utilities such as Dell Security Explorer 9.61.0
D2 - Experience creating accounts using Active Roles 7.3 Console3.0
D3 - Experience with scripting tools, such as Powershell1.0
D4 - Experience with LDAP Query software (rADium)1.0
D5 - Experience with Robocopy1.0
D6 - Experience with Remote Access software (VPN, Citrix, MFA, Remote Desktop, VDI)1.0
D7 - Familiarity with Microsoft Office suite, Office 3653.0
D8 - Familiarity with the GOA IT infrastructure, business direction, strategies, shared service initiatives and/or applications2.0
D9 - Experience working in the Government of Alberta Domain environment or an environment of equivalent size and complexity1.0
D10 - Do you have related Canadian education (e.g. certificate, diploma or degree) or your foreign credentials certified by Immigration Canada, IQAS or any accreditation acceptable to the Government of Canada or Alberta? Provide information regarding certification of foreign credentials. *Enter “1” for “Yes” and “0” for “No”.1.0