Let’s start with a fact. 56.8 percent, to be exact, are working remotely at least part of the time (Upwork, 2020). And the managers believe that 26.7 percent of the workforce will continue to remain fully remote in 2021. Whatever the future holds, as a leader or a manager, you need to take lessons from […]
AI-driven tools are up for not only helping chatbots but also providing predictive analytics to prepare for incident management, demand planning, etc. The IT self-service desk is not a new element. However, in the “new normal” era, its usage is becoming more sophisticated since IT help desk chatbots and intelligent search recommendations guide users to […]
COVID-19 has changed the face of recruiting overnight now that the companies are facing new challenges. Companies across the world have struggled and are still struggling with the revenue goals, layoffs, and also new hiring amidst the pandemic. Recruitment Cycle has definitely impacted and given many challenges to the Recruiters, Talent Sourcers, Recruitment Coordinators, Account […]